Elizabeth Moody, MBA, MHA

career background

Elizabeth Moody is an accomplished professional with over 25 years of experience in healthcare insurance, sales, marketing, contracts and operations. Self-directed and driven director with comprehensive accomplishments. Leading highly complexed Implementations, fulfillment, P&L and cross-functional teams. Known as an innovative thinker with strong strategy, product development, and customer service acumen. Recognized for maximizing performance by implementing strategies through analysis and having strong industry knowledge of emerging trends and relationships.

specialties

Expertise includes developing and managing multimillion dollar contracts, budgets, implementations, operations and advising C-level executives on how to maximize performance. Streamline processes to control cost and restructure client solutions that improved quality of service and profitability. Leadership and Employee development, Team Building, Goal setting, Training, Strategic Planning, Execution, Problem Solving and dispute resolution.

industry background & education

Client Relations Director with expertise in healthcare Insurance, Social/Family Services, Customer Management, Operations, Sales and Marketing. Dual Masters in Business & Masters in Healthcare
from University of Maryland. B.S. in Business Management from University of Phoenix. Completed Executive Leadership Program at Bertelsmann University in NYC.

noted accomplishments

  • Nominated and selected to attend the international excellence@arvato leadership program in Austria, Prague, Spain and Germany
  • Streamline processes to control cost and restructure client solutions that improved quality of service and profitability
  • Achieved the highest levels of customer service satisfaction within the top 10% of the company globally
  • Employee coaching in areas of skill development, communication, building relationships and work balance
  • Volunteer Facilitator, Mentor of students for college preparation and young adult job placement