Creating a diverse and inclusive workplace is a top priority for many companies these days, and for good reason. Not only does it promote a positive work environment, but it also contributes to the company’s overall success. However, lip service to diversity and inclusion is not enough; managers need to actively lead by example and ensure that employees feel included and that their voices are heard.

Set a tone for inclusion and belonging.

To create an inclusive workplace, it’s important to set the tone from the very beginning that everyone is welcome and valued. Consider having an open-door policy and actively seek out feedback from employees of every level. Make sure that your company’s values reflect an inclusive culture, and look for ways to celebrate what makes your team diverse.

Hire for diversity and inclusivity.

When hiring employees, it’s important to keep diversity and inclusivity in mind. This means considering a diverse range of candidates, including women and minorities. Additionally, it’s important to ensure that your hiring process is free of any biases that could inadvertently exclude qualified candidates.

Foster a sense of belonging.

Creating a sense of belonging among employees is key to fostering a positive work environment. This can be done through small gestures, such as remembering birthdays or engaging in team-building activities. You might also consider encouraging employees to take part in networking opportunities or conferences that align with their interests.

Encourage open communication.

Effective communication is essential to any successful team, and this is especially true when it comes to diversity and inclusion. It’s important to create an environment where employees feel comfortable speaking up and sharing their thoughts. Encourage the sharing of diverse perspectives and allow for candid feedback.

Train your managers.

Leadership plays a key role in creating an inclusive workplace culture. It’s important to invest in training for managers to help them understand how their behaviors and actions can impact diversity and inclusion. This could include workshops or seminars that focus on improving communication, reducing biases, and promoting a more inclusive work environment.

Leading with inclusion and belonging in the workplace is no longer optional; it’s a necessity. By promoting a diverse and inclusive culture, companies can create an environment where everyone feels valued and their voices are heard. In order to achieve this, managers need to set the tone, hire with diversity in mind, foster a sense of belonging, encourage open communication and invest in training for leaders. By taking these steps, companies can create a culture where everyone thrives, and the organization sees long-term success.


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At the onset of the pandemic, I was concerned about taking away time from my team for our planned leadership development training with David Couper Consulting. I’m so glad we stayed the course. These training sessions during the pandemic helped us form a feedback-rich culture with more giving and receiving. My team is now more comfortable in uncomfortable situations. The result of the events of the last 2 years hasn’t been infighting; it’s professional dialogue. Because, of this invested time and energy, they are coming out on the other side of the pandemic as stronger teams and leaders, and more fully aware of self and others.


Regional CNO of a large healthcare organization
    Leadership Development Coaching Client